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5 Steps To Professional Presence: How to Project Confidence, Competence, and Credibility at Work, by Susan Bixler, Lisa Scherrer Dugan
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Put Your Best Self Forward
In a world where change is constant, building business relationships quickly is key. Professional presence can help you stand out in the crowd of e-mails, voicemails, business meetings, and social occasions. It offers a personal style that projects your competence, credibility, and confidence—whether you are in person or in cyberspace.
5 Steps to Professional Presence offers a proven system that has been used by over 1,500 corporations since 1980.
Step One:Make a powerful first impression using the essential components that convey trust, rapport, and connection.
Step Two:Use nonverbal communication to maintain the first impression and create a lasting one.
Step Three:Master high tech communication—e-mail, voicemail, and wireless—where the first impression usually begins.
Step Four:Avoid no-win business situations with grace and savvy.
Step Five:Develop the social skills you need to make the most of corporate outings, business meals and parties, and networking events.
- Sales Rank: #216699 in Books
- Published on: 2000-11-01
- Original language: English
- Number of items: 24
- Dimensions: 9.25" h x .80" w x 7.25" l, 1.03 pounds
- Binding: Paperback
- 272 pages
Most helpful customer reviews
0 of 0 people found the following review helpful.
Sexist and not helpful
By Amazon Customer
I bought this book in an effort to work on my professional presence at work this year. I found the book to be quite sexist and not helpful at all. I was literally waiting for every other sentence to be something like, "Females being the delicate creatures that they are require extra sensitivity and care when addressing them..." - something like that. It just wasn't helpful at all and I ended up not finishing it after a few chapters and donating it. There are definitely better options out there if you're looking for professional presence books.
1 of 1 people found the following review helpful.
and decided it was the perfect guide for my team
By K. Gates
This is a staple for anyone who wants to brush up on professional skills or new to business. I read this book years ago, and decided it was the perfect guide for my team. We review what we have found interesting and follow up on how we have applied what we've learned.
7 of 8 people found the following review helpful.
The Image
By Maxim Masiutin
Susan Bixler is president of the Bixler Consulting Group (formerly The Professional Image, Inc), an image-consulting, executive coaching, team building and leadership workshop firm that specializes in areas including nonverbal communication, wardrobe, social skills, networking and e-etiquette. The Atlanta-based company's clients include Ritz-Carlton Hotels, Deloitte & Touche, Merck, and MetLife. Bixler founded the firm in 1980, after the idea came to her while she was working as a regional sales director for Bonnie Bell Cosmetics. Lisa Scherrer Dugan is the vice president of Bixler Consulting Group.
This book explains how to project confidence, competence, and credibility at work; how to make a great impression; polish your communication skills; demonstrate your mastery of business etiquette; build instant rapport with clients; put your social skills work for you.
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